Privacy policy

1. Introduction
This Privacy Policy explains how DeliFast collects, uses, maintains, and discloses information from users of the DeliFast application. This policy applies to the app and all products and services provided by DeliFast.

2. Information We Collect
A. Personal Identification Information
We may collect personal identification information from users in various ways, including but not limited to when they:

Place an order for delivery

Fill out forms or surveys

Interact with various features and services within the app

The personal information collected may include:
✅ Full Name
✅ Email Address
✅ Phone Number
✅ Payment Information (Credit Card, PayPal, Stripe)

B. Non-Personal Identification Information
We may collect non-personal identification information whenever users interact with the app, such as:

Device type

Operating system and app version

Network connection details, such as Internet Service Provider

C. Location Data
We may request access to GPS location data to enhance delivery services. Users can control location sharing through their device settings.

3. How We Use the Collected Information
We collect and use user information for the following purposes:
✅ To Improve Customer Service – The information helps us respond to customer support requests more efficiently.
✅ To Enhance the App Experience – We use feedback and data to improve the app's functionality and features.
✅ To Process Secure Payments – Payments made through the app are securely processed via PayPal and Stripe.
✅ To Send Updates and Notifications – Users may receive emails related to their orders, promotions, or company updates. They can opt-out anytime.

4. How We Protect Your Information
We implement advanced security measures to protect data from unauthorized access, alteration, or disclosure. All payments through PayPal and Stripe are encrypted and secured according to industry standards.

5. Sharing Personal Data
We do not sell, trade, or rent users' personal identification information. However, we may share data with:

Delivery partners to ensure efficient order fulfillment.

Payment processors (PayPal and Stripe) for secure transaction processing.

Legal authorities if required by law.

6. User Data Control and Rights
🔹 Users can request deletion of their personal data via app settings or by contacting us via email.
🔹 Users can manage location-sharing permissions through their device settings.
🔹 Users can unsubscribe from promotional emails at any time.

7. Call Recording Policy
For quality assurance and training purposes, incoming and outgoing calls may be recorded. Users who do not wish to have their calls recorded can request this by contacting us via email.

8. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Users will be notified of any changes via the app or email.

9. Contacting Us
If you have any questions about this Privacy Policy or your rights, you may contact us via email at: [Insert Email Address]