Refund Policy

At DeliFast, customer satisfaction is our top priority. If you encounter any issues with your service or product orders, you can contact our customer support team through the in-app live chat, and we will assist you in accordance with the terms outlined in the Order Cancellation section below.

Order Cancellation

• Customers have the right to cancel any order, but they will not be eligible for a refund if the cancellation occurs after the order has been accepted by the app, except in cases where the cancellation is due to negligence or a breach by the app or supplier.
• An order is defined as any request made through the app from a restaurant, café, juice shop, gift shop, or similar establishments.

Failure to Deliver the Order

• If DeliFast is unable to deliver the order due to actions, inactions, negligence, or oversight by the customer, DeliFast reserves the right to cancel the order without any refund.

We kindly ask customers to adhere to the terms and policies to ensure the best possible experience with DeliFast. For additional inquiries, please contact our customer support team.